Retaining Prospective Adoptive and Foster Parents
Presented by Judith Ashton

NYS Citizens' Coalition for Children, Inc.
17th Annual Statewide Adoption Training Conference
Adoption 2006: There's No Place like Home
May 12-13, 2006 • Albany New York

Agency Service Self Test

1 - never; 2 - rarely; 3 - sometimes; 4 - frequently; 5 - always

  1. Our agency is totally committed to serving prospective adoptive and foster parent. _______

  2. Serving prospective adoptive/foster parents takes precedence over internal needs. _______

  3. Each person in our agency who answers the telephone is welcoming and knowledgeable. _______

  4. We call back prospective adoptive/foster parents promptly. _______

  5. We actively seek feedback from prospective adoptive/foster parents to enable us to improve our service. _______

  6. We clearly understand what prospective adoptive/foster parents expect from us. _______

  7. We consistently show prospective adoptive/foster parents that we care about them and value their interest in adoption/foster care. _______

  8. We treat all prospective adoptive/foster parents with dignity and respect. _______

  9. We communicate frequently with prospective adoptive/foster parents. _______

  10. Prospective adoptive/foster parents can trust us to tell the truth. _______

 

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NYS Citizens' Coalition for Children, Inc.
410 East Upland Road • Ithaca, NY 14850
607-272-0034 • FAX 607-272-0035
office@nysccc.org
08/07/2006